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Loyalty effect : The hidden force behind growth, profits, and lasting value

By:

Reichheld, Frederick F

Material type: Text

Text

TextLanguage: English Publication details: Boston Harvard Business School 1996Description: xviii, 323ISBN:

978-1-57851-687-2

Subject(s):

DDC classification:

658.4 HBS

Average rating: 0.0 (0 votes)

Holdings ( 1 )

Holdings
Item type	Home library	Call number	Materials specified	Status	Date due	Barcode	Item holds
Books Lending	Management Library L16-Lending section	658.4 HBS (Browse shelf(Opens below))		Available		DD24488

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Previous	658.4 HBR Creating Teams with an edge: The complete skill set to build Powerful and influential Teams	658.4 HBR Hardball: Are you playing to play or playing to win	658.4 HBR Weathering the storm	658.4 HBS Loyalty effect : The hidden force behind growth, profits, and lasting value	658.4 IAN The keystone advantage : What the new dynamics of business ecosystems mean for strategy, innovation, and sustainability	658.4 KNI Performance without compromise : How Emerson consistently achieves winning results	658.4 MAR Fixing the game : How runway expectations broke the economy, and how to get back to reality	Next

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