Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines

By: Material type: TextTextPublication details: Singapore: McGraw Hill, 2006Subject(s): DDC classification:
  • 387.73 HER
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Holdings
Item type Home library Collection Call number Materials specified Status Date due Barcode Item holds
Books Lending Books Lending Management Library R09-Reference Section NFIC 387.73 HER (Browse shelf(Opens below)) Reference Books (Not For Loan) DD12775
Total holds: 0
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