Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines (Record no. 3394)

MARC details
000 -LEADER
fixed length control field 00485nam a2200157Ia 4500
005 - DATE & TIME
control field 20181204114220.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140515s9999||||xx |||||||||||||| ||und||
040 ## - CATALOGING SOURCE
Original cataloging agency UPES LIBRARY
Language of cataloging English
082 ## - DDC NUMBER
Classification number 387.73
Book Number HER
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Heracleous, Loizos
245 ## - TITLE STATEMENT
Title Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Singapore:
Name of publisher, distributor, etc McGraw Hill,
Date of publication, distribution, etc 2006
650 ## - SUBJECT
Subject Management
650 ## - SUBJECT
Subject Aviation
942 ## - Item Type
Koha item type Books Lending
100 ## - MAIN ENTRY--PERSONAL NAME
-- 3378
650 ## - SUBJECT
-- 70911
650 ## - SUBJECT
-- 8809
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Koha collection Location (home branch) Sublocation or collection (holding branch) Shelving location Date acquired Source of acquisition Cost, normal purchase price Koha issues (times borrowed) Koha full call number Barcode (Accession No.) Koha date last seen Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification   Reference Books (Not For Loan)   Management Library Management Library R09-Reference Section 05/16/2014   595.00   387.73 HER DD12775 05/16/2014 1190.00 11/07/2006 Books Lending