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Customer relationship management: emerging concepts, tools and applications

By:

Sheth, Jagdish N

Contributor(s):

Parvatiyar, Atul

Material type: Text

Text

TextPublication details: New Delhi: Tata McGraw Hill, 2009Description: 544pISBN:

0070435049

Subject(s):

Management

DDC classification:

658.812 SHE

Average rating: 0.0 (0 votes)

Holdings ( 3 )

Holdings
Item type	Home library	Collection	Call number	Materials specified	Status	Date due	Barcode	Item holds
Reference Books	Management Library R-20-Reference Section	Reference	658.812 SHE (Browse shelf(Opens below))		Reference Books (Not For Loan)		DD8751
Books Lending	Management Library L17-Lending Section		658.812 SHE (Browse shelf(Opens below))		Available		DD8752
Books Lending	Management Library L17-Lending Section		658.812 SHE (Browse shelf(Opens below))		Available		DD8753

Total holds: 0

Browsing Management Library shelves, Shelving location: L17-Lending Section Close shelf browser (Hides shelf browser)

Previous					No cover image available No cover image available		No cover image available No cover image available	Next
Previous	658.812 RAM Customer relationship management : a key to corporate success	658.812 SHA Customer relationship management : a strategic perspective	658.812 SHE Customer relationship management: emerging concepts, tools and applications	658.812 SHE Customer relationship management: emerging concepts, tools and applications	658.812 SIN Creating customer driven quality	658.818 WAT Marketing sales and customer services : understanding the theory and practice of selling through service	658.821 PAL Marketing strategy: a handbook	Next

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