Customer relationship management: emerging concepts, tools and applications
Sheth, Jagdish N
Customer relationship management: emerging concepts, tools and applications - New Delhi: Tata McGraw Hill, 2009 - 544p.
0070435049
Management
658.812 / SHE
Customer relationship management: emerging concepts, tools and applications - New Delhi: Tata McGraw Hill, 2009 - 544p.
0070435049
Management
658.812 / SHE