Service desk and incident manager (Record no. 25671)

MARC details
000 -LEADER
fixed length control field 00596nam a22002057a 4500
005 - DATE & TIME
control field 20210526174205.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160315b xxu||||| |||| 00| 0 eng d
020 ## - ISBN
International Standard Book Number 9781780172330
040 ## - CATALOGING SOURCE
Original cataloging agency UPES LIBRARY
Language of cataloging English
082 ## - DDC NUMBER
Classification number 658.403
Book Number WHE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Wheatcroft, Peter
245 ## - TITLE STATEMENT
Title Service desk and incident manager
Sub Title : careers in IT service management
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc UK:
Name of publisher, distributor, etc BCS learning and development,
Date of publication, distribution, etc 2015
300 ## - PHYSICAL DESCRIPTION
Pages xviii, 126p.
500 ## - GENERAL NOTE
General note Includes index
650 ## - SUBJECT
Subject Management
653 ## - Subject
Subject Incident manager
654 ## - Subject
Subject IT service management
942 ## - Item Type
Koha item type Books Lending
100 ## - MAIN ENTRY--PERSONAL NAME
-- 23565
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Koha collection Location (home branch) Sublocation or collection (holding branch) Shelving location Date acquired Source of acquisition Cost, normal purchase price Koha issues (times borrowed) Koha full call number Barcode (Accession No.) Koha date last seen Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Management Central LIBRARY Central LIBRARY L17-GF Room No.1 03/15/2016 Book World 695.00   658.403 WHE DD32199 03/15/2016 1390.00 03/15/2016 Books Lending