Loyalty effect (Record no. 137772)

MARC details
000 -LEADER
fixed length control field 00597nam a2200193Ia 4500
005 - DATE & TIME
control field 20230727120313.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180422s9999||||xx |||||||||||||| ||und||
020 ## - ISBN
International Standard Book Number 9781578516872
040 ## - CATALOGING SOURCE
Original cataloging agency UPES LIBRARY
Language of cataloging English
082 ## - DDC NUMBER
Classification number 658
Book Number REI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Reichheld, Frederick F.
245 #4 - TITLE STATEMENT
Title Loyalty effect
Sub Title : the hidden force behind growth, profits, and lasting value
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Boston:
Name of publisher, distributor, etc Harvard Business School,
Date of publication, distribution, etc 1996
300 ## - PHYSICAL DESCRIPTION
Pages xviii, 323p.
650 ## - SUBJECT
Subject Management
650 ## - SUBJECT
Subject Customer Relationship management
700 ## - ADDED ENTRY PERSONAL NAME
Added Entry Personal Name Teal, Thomas
942 ## - Item Type
Koha item type Novels/Fiction/Non-Fiction
100 ## - MAIN ENTRY--PERSONAL NAME
-- 63951
650 ## - SUBJECT
-- 6971
700 ## - ADDED ENTRY PERSONAL NAME
-- 65769
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Koha collection Location (home branch) Sublocation or collection (holding branch) Shelving location Date acquired Source of acquisition Cost, normal purchase price Koha full call number Barcode (Accession No.) Koha date last seen Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification   Reference Books (Not For Loan) Fiction/Non-Fiction Central LIBRARY Central LIBRARY R11 - SPECIAL COLLECTION 05/05/2018 Book World 899.00 658 REI DD51223 05/05/2018 1798.00 04/06/2018 Novels/Fiction/Non-Fiction