Services marketing (Record no. 11704)

MARC details
000 -LEADER
fixed length control field 00623nam a2200217Ia 4500
005 - DATE & TIME
control field 20241009162243.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
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020 ## - ISBN
International Standard Book Number 0070700990
040 ## - CATALOGING SOURCE
Original cataloging agency UPES LIBRARY
Language of cataloging English
082 ## - DDC NUMBER
Classification number 658.8
Book Number ZEI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Zeithaml, Valarie A.
245 ## - TITLE STATEMENT
Title Services marketing
Sub Title : integrating customer focus across the firm
250 ## - EDITION STATEMENT
Edition statement 5th
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi:
Name of publisher, distributor, etc Tata McGraw Hill,
Date of publication, distribution, etc 2007
300 ## - PHYSICAL DESCRIPTION
Pages 763p.
650 ## - SUBJECT
Subject Marketing
653 ## - Subject
Subject Service industries - marketing
654 ## - Subject
Subject Customer services
700 ## - ADDED ENTRY PERSONAL NAME
Added Entry Personal Name Bitner, Mary Jo
942 ## - Item Type
Koha item type Books Lending
100 ## - MAIN ENTRY--PERSONAL NAME
-- 58148
650 ## - SUBJECT
-- 6158
700 ## - ADDED ENTRY PERSONAL NAME
-- 895
Holdings
Withdrawn status Lost status Damaged status Not for loan Location (home branch) Sublocation or collection (holding branch) Shelving location Date acquired Cost, normal purchase price Koha issues (times borrowed) Koha renewals Koha full call number Barcode (Accession No.) Koha date last seen Koha date last borrowed Cost, replacement price Price effective from Koha item type
        Management Library Management Library L16-Lending section 05/16/2014 200.00 5 1 658.8 ZEI DD18208 10/11/2024 10/09/2024 400.00 05/16/2014 Books Lending
        Management Library Management Library L16-Lending section 05/16/2014 550.00 6 1 658.8 ZEI DD18801 12/27/2021 11/30/2021 1100.00 05/16/2014 Books Lending
        Management Library Management Library L16-Lending section 05/16/2014 550.00 4 2 658.8 ZEI DD18802 02/04/2025 09/24/2024 1100.00 05/16/2014 Books Lending
        Management Library Management Library L15-Lending section 05/16/2014 550.00 6 2 658.8 ZEI DD18803 05/13/2025 09/24/2024 1100.00 05/16/2014 Books Lending
        Management Library Management Library L15-Lending section 05/16/2014 550.00 7 1 658.8 ZEI DD18804 05/12/2025 09/24/2024 1100.00 05/16/2014 Books Lending