Real time : Preparing for the age of the never satisfied customer
Mckenna, Regis
Real time : Preparing for the age of the never satisfied customer - Boston Harvard Business School 1997 - xi, 204
978-0-87584-794-3
Change management
Management
658.406 / MCK
Real time : Preparing for the age of the never satisfied customer - Boston Harvard Business School 1997 - xi, 204
978-0-87584-794-3
Change management
Management
658.406 / MCK