000 00572nam a2200193Ia 4500
005 20220329115010.0
008 140515s9999||||xx |||||||||||||| ||und||
020 _a9781422143872
040 _aUPES LIBRARY
_bEnglish
082 _a658
_bNAY
100 _aNayar, Vineet
_95510
245 _aEmployees first customer second
_b: turning conventional management upside down
260 _aBoston:
_bHarvard Business Review,
_c2010
300 _aviii, 198p.
650 _aManagement
653 _aHuman resource management
654 _aOrganizational change
942 _cBK
999 _c9764
_d9764