| 000 | 00637nam a2200217Ia 4500 | ||
|---|---|---|---|
| 999 |
_c8900 _d8900 |
||
| 005 | 20250429114713.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-1-4221-4027-7 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658 _bPIN |
||
| 100 |
_aPine, B Joseph _965449 |
||
| 245 | _aDo you want to keep your customers forever ? | ||
| 260 |
_aBoston: _bHarvard Business Review, _c2009 |
||
| 300 | _av, 85p. | ||
| 440 |
_aHarvard business review classics _966454 |
||
| 650 |
_aManagement _966514 |
||
| 650 |
_aCustomer relation _97472 |
||
| 650 |
_aRogers, martha _966512 |
||
| 700 |
_aPeppers, Don _966513 |
||
| 942 | _cBK | ||