| 000 | 00689 a2200229 4500 | ||
|---|---|---|---|
| 005 | 20240319112347.0 | ||
| 008 | 240319b |||||||| |||| 00| 0 eng d | ||
| 020 |
_a9789811252884 _qHB |
||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bCHA |
||
| 100 |
_aChan, Andrew Chi-Fai _9769269 |
||
| 245 |
_aCustomer needs and strategic management _b: left-right circles analysis |
||
| 260 |
_bWorld scientific, _aSingapore : _c2022 |
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| 300 | _axv, 165p. | ||
| 500 | _aincluding index | ||
| 650 | _aManagement | ||
| 653 | _aCustomer satisfaction | ||
| 654 | _aCustomer relations | ||
| 700 |
_4Author2 _aKo, Joseph H L _9769270 |
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| 705 |
_4, et.al. _aWong, Conrad |
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| 942 | _cBK | ||
| 999 |
_c826904 _d826904 |
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