000 | 00529nam a2200193Ia 4500 | ||
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005 | 20211020123341.0 | ||
008 | 140514s9999||||xx |||||||||||||| ||und|| | ||
020 | _a0070590575 | ||
040 |
_aUPES LIBRARY _bEnglish |
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082 |
_a658.812 _bGRE |
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100 |
_aGreenberg, Paul _93000 |
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245 |
_aCRM at the speed of light : _bEssential customer strategies for the 21st century |
||
250 | _a3rd, | ||
260 |
_c2007 _bTata McGraw Hill, _aNew Delhi : |
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300 | _a670p. | ||
650 | _aManagement | ||
653 | _aCRM | ||
942 | _cBK | ||
999 |
_c760588 _d760588 |