| 000 | 00567nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c746892 _d746892 |
||
| 005 | 20241105161459.0 | ||
| 008 | 200213b ||||| |||| 00| 0 eng d | ||
| 020 | _a9781138236813 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bBUT |
||
| 100 |
_aButtle, Francis _983175 |
||
| 245 |
_aCustomer relationship management _b: concepts and technologies |
||
| 250 | _a3rd ed | ||
| 260 |
_aLondon : _bRoutledge, _c2015 |
||
| 300 | _axxv, 400p. | ||
| 650 |
_aManagement _9667852 |
||
| 650 |
_aCRM _910367 |
||
| 700 |
_aMaklan, Stan _9667835 |
||
| 942 | _cBK | ||