000 | 00521nam a2200193Ia 4500 | ||
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005 | 20210508201857.0 | ||
008 | 140514s9999||||xx |||||||||||||| ||und|| | ||
020 | _a0070590575 | ||
040 |
_aUPES LIBRARY _bEnglish |
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082 |
_a658.812 _bGRE |
||
100 |
_aGreenberg, Paul _93000 |
||
245 |
_aCRM at the speed of light _b: Essential customer strategies for the 21st century |
||
250 | _a3rd | ||
260 |
_c2007 _bTata McGraw Hill, _aNew Delhi: |
||
300 | _a670p. | ||
650 | _aManagement | ||
653 | _aCRM | ||
942 | _cBB | ||
999 |
_c357 _d357 |