000 00505nam a22001697a 4500
999 _c31595
_d31595
005 20220509172154.0
008 170526b xxu||||| |||| 00| 0 eng d
020 _a9781940805191
040 _aUPES LIBRARY
_bEnglish
082 _a700
_bCUR
100 _aCuredale, Robert
_920936
245 _aComprehensive step by step guide : Service blueprints : The tool for service innovation
260 _aUSA :
_bDesign Community College,
_c2016
300 _a152p.
650 _aDesign
_953074
942 _cSODS