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| 020 | _a9789352604364 | ||
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_aUPES LIBRARY _bEnglish |
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| 082 |
_a338.76 _bLIK |
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| 100 |
_aLiker, Jeffrey K. _913470 |
||
| 245 | _aToyota way to service excellence : lean transformation in service organizations | ||
| 260 |
_aNew Delhi: _bMcGraw Hill, _c2017 |
||
| 300 | _axxviii, 419p. | ||
| 650 |
_aBusiness management _98142 |
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| 700 |
_aRoss, Karyn _951249 |
||
| 942 | _cBK | ||