| 000 | 00510nam a2200181Ia 4500 | ||
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| 005 | 20210508094607.0 | ||
| 008 | 140514s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788120333260 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bSHa |
||
| 100 |
_aShanmugasundarm, S, ed. _910876 |
||
| 245 |
_aCustomer Relationship Management _b: Modern Trends and Perspectives |
||
| 260 |
_c2008 _bPrentice Hall of India, _aNew Delhi: |
||
| 300 | _a276p. | ||
| 650 | _aManagement | ||
| 653 | _aCRM | ||
| 942 | _cBBCMES | ||
| 999 |
_c298 _d298 |
||