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020 _a9788131725504
040 _aUPES LIBRARY
_bEnglish
082 _a658 SAR
100 _aSarkar, Debashis
245 _aLean for service organizations and offices
_b: A holistic approach for achieving operational excellence and improvements
260 _c2008
_bPearson Education,
_aNew Delhi:
300 _a237p.
650 _aManagement
653 _aLean management
942 _cBBCMES
999 _c285
_d285