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008 140514s9999||||xx |||||||||||||| ||und||
020 _a9788177226225
020 _a8177226223
040 _aUPES LIBRARY
_bEnglish
082 _a658.812
_bKUM
100 _aKumar, Alok
_94334
245 _aCustomer relationship management
_b: concepts and application
260 _c2007
_bBiztantra,
_aNew Delhi:
300 _axviii, 350p.
650 _aManagement
653 _aCustomer relationship management
700 _aSinha, Chhabi
_97474
705 _aSharma, Rakesh
942 _cBK
999 _c26531
_d26531