| 000 | 00524nam a2200181Ia 4500 | ||
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| 005 | 20210526211651.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788178085685 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bDYC |
||
| 100 |
_aDyche, Jill _92263 |
||
| 245 | 4 |
_aCRM handbook _b: a business guide to customer relationship management |
|
| 260 |
_aNew Delhi: _bPearson Education, _c2004 |
||
| 300 | _a307p. | ||
| 650 | _aManagement | ||
| 653 | _aCustomer relationship management | ||
| 942 | _cBK | ||
| 999 |
_c26503 _d26503 |
||