| 000 | 00548nam a22001937a 4500 | ||
|---|---|---|---|
| 005 | 20241011124311.0 | ||
| 008 | 160402b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788120346956 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bRAI |
||
| 100 |
_aRai, Alok Kumar _924836 |
||
| 245 |
_aCustomer relationship management _b : concepts and cases |
||
| 250 | _a2nd ed. | ||
| 260 |
_aDelhi: _bPHI learning, _c2016 |
||
| 300 | _axxiv, 501p. | ||
| 650 |
_aManagement _9686189 |
||
| 653 | _aCustomer relationship management | ||
| 942 | _cBK | ||
| 999 |
_c26197 _d26197 |
||