000 00557nam a2200193Ia 4500
999 _c249665
_d249665
005 20190516160204.0
008 190401s9999 xx 000 0 und d
020 _a9781138919525
040 _aUPES LIBRARY
_bEnglish
082 _a658.812
_bBAR
100 _aBaran, Roger J.
_983185
245 0 _aCustomer relationship management
_b: foundation of contemporary marketing strategy
250 _a2nd ed.
260 _bRoutledge,
_aNew York:
_c2017
300 _a449p.
650 _aManagement
_983186
700 _aGalka, Robert J.
_983163
942 _cREF