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999 _c249548
_d249548
005 20221011143237.0
008 190329s9999 xx 000 0 und d
020 _a9789352133871
040 _aUPES LIBRARY
_bEnglish
082 _a658.812
_bKAL
100 _aKalbach, Jim
_978938
245 0 _aMapping experiences : a guide to creating value through journeys, blueprints and diagrams
260 _bShroff,
_aBeijing:
_c2016
300 _axix, 359p.
650 _aDesign
_978939
650 _aInformation Visualization
_919293
942 _cSODS