000 00529nam a2200193Ia 4500
005 20250114124100.0
008 140515s9999||||xx |||||||||||||| ||und||
020 _a9788131725405
040 _aUPES LIBRARY
_bEnglish
082 _a658.812
_bPEE
100 _aPeelen, Ed
_921517
245 _aCustomer relationship management
260 _aNew Delhi :
_bPearson,
_c2005
300 _axvi, 433p.
500 _aBB59617 12th impression 2017 Reprint 2009
650 _aManagement
_9686170
653 _aCRM
942 _cBBCMES
999 _c24823
_d24823