000 | 00605nam a2200217Ia 4500 | ||
---|---|---|---|
005 | 20231212174154.0 | ||
008 | 190228s9999||||xx |||||||||||||| ||und|| | ||
020 | _a9780199456161 | ||
040 |
_aUPES LIBRARY _bEnglish |
||
082 |
_a658.8 _bJAU |
||
100 |
_aJauhari, Vinnie _93707 |
||
245 | 0 |
_aServices marketing _b: text and cases |
|
250 | _a2nd | ||
260 |
_aNew Delhi: _bOxford University Press, _c2017 |
||
300 | _axx, 578p. | ||
650 |
_aMarketing _96158 |
||
653 | _aService industries - marketing | ||
654 | _aCustomer services | ||
700 |
_aDutta, Kirti _92249 |
||
942 | _cBK | ||
999 |
_c246431 _d246431 |