000 | 00488nam a2200181 4500 | ||
---|---|---|---|
005 | 20211126171451.0 | ||
008 | 151208b xxu||||| |||| 00| 0 eng d | ||
040 |
_aUPES LIBRARY _bEnglish |
||
082 |
_a658.8 _bWOO |
||
100 |
_aWoodruffe, Helen _920241 |
||
245 | _aServices marketing | ||
260 |
_aNew Delhi: _bMacmillan, _c1999 |
||
300 | _aix, 307p. | ||
650 |
_aMarketing _96158 |
||
653 | _aCustomer services - marketing | ||
654 | _aRelationship marketing | ||
942 | _cBK | ||
999 |
_c24441 _d24441 |