| 000 | 00557nam a22001937a 4500 | ||
|---|---|---|---|
| 005 | 20230727120449.0 | ||
| 008 | 150911b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781403928627 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bSHA |
||
| 100 | _aShainesh, G. | ||
| 245 |
_aCustomer relationship management _b: a strategic perspective |
||
| 260 |
_aNew Delhi : _bMacmillan, _c2010(R) |
||
| 300 | _axii, 198p. | ||
| 650 | _aManagement | ||
| 650 |
_aCustomer relationship management _96971 |
||
| 700 |
_aSheth, Jagdish N. _919073 |
||
| 942 | _cBK | ||
| 999 |
_c23908 _d23908 |
||