000 00472nam a22001817a 4500
005 20210526161755.0
008 150304b xxu||||| |||| 00| 0 eng d
020 _a8174330208
040 _aUPES LIBRARY
_bEnglish
082 _a658.8
_bSHA
100 _aShanker, Ravi
245 _aServices marketing
_b: the Indian experience
260 _aDelhi:
_bSouth Asia,
_c1999
300 _axviii, 550p.
500 _aIncludes index
650 _aMarketing
_96158
942 _cBK
999 _c22307
_d22307