000 00575nam a22002177a 4500
005 20210524112151.0
008 150224b xxu||||| |||| 00| 0 eng d
020 _a9780134613772
020 _a0134613775
040 _aUPES LIBRARY
_bEnglish
082 _a658.8
_bLOV
100 _aLovelock, Christopher H.
_913143
245 _aService marketing
250 _a3rd
260 _aNew Delhi:
_bPrentice Hall,
_c1996
300 _axii, 660p.
650 _aMarketing
_96158
653 _aCustomer services - marketing
654 _aRelationship marketing
942 _cBK
999 _c22180
_d22180