000 00554nam a22002057a 4500
005 20141017134643.0
008 141017b xxu||||| |||| 00| 0 eng d
020 _a9788131505311
020 _a8131505316
040 _aUPES LIBRARY
_bEnglish
082 _a658.809
_bHOF
100 _aHoffman, K Douglas
_99772
245 _aMarketing of services
260 _aNew Delhi
_bCengage Learning
_c2008
300 _a425p.
650 _aMarketing management
_99786
650 _aMarketing services
_99787
700 _aBateson, John E G
_9607
942 _cDD
999 _c20931
_d20931