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| 008 | 140514s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788177226225 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
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| 082 |
_a658.812 _bKUM |
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| 100 |
_aKumar, Alok _94334 |
||
| 245 |
_aCustomer relationship management _b: concepts and application |
||
| 260 |
_c2007 _bBiztantra, _aNew Delhi: |
||
| 300 | _a350p. | ||
| 650 |
_aManagement _9686240 |
||
| 700 |
_aSinha, Chhabi _97474 |
||
| 700 |
_aSharma, Rakesh _97475 |
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| 942 | _cBBCMES | ||
| 999 |
_c207 _d207 |
||