000 00650nam a22002297a 4500
999 _c19925
_d19925
005 20241014114945.0
008 140707b xxu||||| |||| 00| 0 eng d
020 _a8177226223
020 _a9788177226225
040 _aUPES LIBRARY
_bEnglish
082 _a658.812
_bKUM
100 _aKumar, Alok
_94334
245 _aCustomer relationship management
_b: Concepts and application
260 _aNew Delhi :
_bBiztantra,
_c2007
300 _axviii, 350p.
650 _aManagement
_954747
650 _aCustomer relationship management
_96971
700 _aSinha, Chhabi
_97474
700 _aSharma, Rakesh
_97475
942 _cBK