000 00566nam a2200205Ia 4500
008 140515s9999||||xx |||||||||||||| ||und||
040 _aUPES LIBRARY
041 _aEnglish
082 _aUNI-2011OGM
100 _aUniyal, Pratishtha
245 _aRole of Customer Relationship Management in Indian Petroleum Industry
260 _aDehradun
_bUPES
_c2008-20011
300 _avp
505 _aBBA(OGM)2008-20011
650 _aCustomer Relationship Management
650 _aDissertation
650 _aManagement
700 _aMurthy, I. krishan
942 _cTD
999 _c18998
_d18998