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040 _aUPES LIBRARY
041 _aEnglish
082 _aSOO.2008-2010
100 _aSood Mehek
245 _aMeasuring Customer Satisfaction & Identifying Customer Perceptions, Expectation & Gaps for Low cost Airline Service Quality
260 _aDehradun
_bUPES
_c2008-2010
300 _a49
505 _aMBA(AVM)2008-2010
650 _aDissertation, Measuring Customer Satisfaction & Identifying Customer Perceptions
650 _aManagement
700 _aDwivedi Prasoom
942 _cTD
999 _c18149
_d18149