| 000 | 00573nam a2200193Ia 4500 | ||
|---|---|---|---|
| 999 |
_c137783 _d137783 |
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| 005 | 20240125093953.0 | ||
| 008 | 180422s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9781422162521 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658 _bHBR |
||
| 110 |
_aHarvard Business Review _926402 |
||
| 245 | 0 | _aHarvard Business Review on increasing customer loyalty | |
| 260 |
_aBoston: _bHarvard Business Review, _c2011 |
||
| 300 | _a221p. | ||
| 650 |
_aManagement _965514 |
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| 650 |
_aCustomer relations _98457 |
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| 700 |
_aHarvard Business School _965515 |
||
| 942 | _cREF | ||