| 000 | 00347nam a2200133Ia 4500 | ||
|---|---|---|---|
| 999 |
_c12308 _d12308 |
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| 005 | 20170526121310.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.87222 _bREA |
||
| 100 |
_aRead, B _952901 |
||
| 245 | _aDesigning the best call center for your business | ||
| 260 |
_aSan Francisco: _bCMP Books, _c2005 |
||
| 650 |
_aManagement _952902 |
||
| 942 | _cBK | ||