| 000 | 00493nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-1-4221-5852-4 | ||
| 040 | _aUPES LIBRARY | ||
| 041 | _aEnglish | ||
| 082 |
_a658.834 _b2 SEA |
||
| 100 | _aSearls, DOC | ||
| 245 | _aintention economy: When customer take charge | ||
| 260 |
_aBoston _bHarvard Business Review _c2012 |
||
| 300 | _axiv, 302 | ||
| 650 | _aCustomer relation | ||
| 650 | _aManagement:Consumer behavior | ||
| 942 | _cDD | ||
| 999 |
_c12083 _d12083 |
||