| 000 | 00576nam a2200193Ia 4500 | ||
|---|---|---|---|
| 005 | 20231108135258.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-1-4221-7231-5 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.834 _b2 LEE |
||
| 100 | _aLee, Bill | ||
| 245 | _aHidden wealth of customers : Realizing the untapped value of your most important asset | ||
| 260 |
_aBoston : _bHarvard Business Review, _c2012 |
||
| 300 | _a222p. | ||
| 650 |
_aConsumer behaviour _99224 |
||
| 650 |
_aCustomer relation _97472 |
||
| 650 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c12082 _d12082 |
||