| 000 | 00462nam a2200169Ia 4500 | ||
|---|---|---|---|
| 005 | 20210524132742.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.8 _bBAL |
||
| 100 |
_aBalaji, B. _9467 |
||
| 245 | _aServices marketing and management | ||
| 260 |
_aNew Delhi: _bS Chand, _c2006 |
||
| 650 |
_aMarketing _96158 |
||
| 653 | _aService industries - marketing | ||
| 654 | _aCustomer services | ||
| 942 | _cBK | ||
| 999 |
_c11940 _d11940 |
||