000			00394nam a2200169Ia 4500
999			_c11924 _d11924
008			140515s9999||||xx |||||||||||||| ||und||
040			_aUPES LIBRARY _bEnglish
082			_a658.812ULW
100			_aUlwick, A W _942973
245			_aWhat customers want
260			_aNew Delhi: _bTata McGraw Hill, _c2005
300			_a202p.
650			_aNovel _97627
650			_aManagement _942974
942			_cBK