| 000 | 00537nam a2200181Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11921 _d11921 |
||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788131719701 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bMCK |
||
| 100 |
_aMckain, Scott _95029 |
||
| 245 | _aWhat customer really want: How to bridge the gap between what your organization offers and what your clients crave | ||
| 260 |
_aNew Delhi: _bPearson Education, _c2008 |
||
| 300 | _a195p. | ||
| 650 |
_aManagement _943607 |
||
| 942 | _cBK | ||