| 000 | 00449nam a2200169Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11918 _d11918 |
||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bBUR |
||
| 100 |
_aBurnett, Ken _91180 |
||
| 245 | 4 | _aHandbook of key customer relationship management | |
| 260 |
_aNew Delhi: _bPearson Education, _c2001 |
||
| 650 |
_aManagement _945673 |
||
| 650 |
_aMarketing _96158 |
||
| 942 | _cBK | ||