| 000 | 00485nam a2200193Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11914 _d11914 |
||
| 005 | 20230901130715.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bDYC |
||
| 100 |
_aDyche, Jill _92263 |
||
| 245 | 4 | _aCRM Handbook | |
| 250 | _a2nd ed. | ||
| 260 |
_aNew Delhi: _bPearson, _c2006 |
||
| 300 | _a331p. | ||
| 650 |
_aManagement _942139 |
||
| 650 |
_aCustomer Relationship Management _96971 |
||
| 942 | _cBK | ||