| 000 | 00563nam a2200181Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11912 _d11912 |
||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780875843988 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bBAR |
||
| 100 |
_aBarwise, Patrick _9582 |
||
| 245 | _aSimply better : Winning and keeping customers by delivering what matters most | ||
| 260 |
_aBoston _bHarvard Business School _c2004 |
||
| 300 | _axiv, 216 | ||
| 650 |
_aManagement _966033 |
||
| 650 |
_aCustomer Relationship Management _96971 |
||
| 700 |
_aMeehan, Sean _95057 |
||
| 942 | _cBK | ||