| 000 | 00501nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978-1-4221-1721-7 | ||
| 040 | _aUPES LIBRARY | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bGUL |
||
| 100 | _aGulati, Ranjay | ||
| 245 | _aReorganize for resilience: Putting customers at the center of your business | ||
| 260 |
_aBoston _bHarvard Business Press _c2009 |
||
| 300 | _a270 | ||
| 650 | _aCustomer relation | ||
| 650 | _aManagement | ||
| 942 | _cDD | ||
| 999 |
_c11911 _d11911 |
||