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| 999 |
_c11907 _d11907 |
||
| 005 | 20170426134124.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bNAR |
||
| 245 | _aManaging customer relationships in service industries | ||
| 260 |
_aNew Delhi: _bExcel Books, _c2005 |
||
| 650 |
_aManagement _950651 |
||
| 942 | _cBK | ||