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_c11906 _d11906 |
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| 020 | _a8174464123 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
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_a658.812 _bNAR |
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| 100 |
_aNargundkar, Rajendra _95480 |
||
| 245 | _aManaging customer relationship in service industries | ||
| 260 |
_aNew Delhi: _bExcel Books, _c2005 |
||
| 300 | _a266p. | ||
| 650 |
_aManagement _940203 |
||
| 700 |
_aPanda, Tapan K _95683 |
||
| 942 | _cBK | ||