| 000 | 00550nam a2200193Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11905 _d11905 |
||
| 005 | 20240208161005.0 | ||
| 008 | 140515s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9781422139882 | ||
| 040 |
_aUPES LIBRARY _bEnglish |
||
| 082 |
_a658.812 _bHBR |
||
| 110 |
_aHarvard Business Review _926402 |
||
| 245 | _aMaking customers matter | ||
| 260 |
_aBoston: _bHarvard Business Press, _c2010 |
||
| 300 | _ax, 99p. | ||
| 440 |
_aThe Lessons Learned Series _966394 |
||
| 650 |
_aMarketing Management _966464 |
||
| 650 |
_aManagement _966465 |
||
| 942 | _cBK | ||