000 00465nam a2200181Ia 4500
005 20210716115054.0
008 140515s9999||||xx |||||||||||||| ||und||
020 _a81-7224-966-7
040 _aUPES LIBRARY
_bEnglish
082 _a658.812
_bPAY
100 _aPayne, Sheila
_95787
245 _aHow to delivering customer service
260 _aMumbai :
_bJaico,
_c2002
300 _a186p.
650 _aManagement
653 _aMarketing management
942 _cBK
999 _c11901
_d11901